Design for Cognitive Bias: Using Mental Shortcuts for Good Instead of Evil
Les biais cognitifs ont un impact sur les décisions prises au quotidien par les utilisateurs. Comment les designers peuvent-ils intervenir dans le processus? (Conférence en anglais seulement)
Users' minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not? In this talk I’ll use real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. I'll then talk about some content strategy and design choices we can use in our apps, designs, and platforms to redirect or eliminate the impact of those biases. Finally, I'll explore our own biases as designers and some methods to prevent our own blind spots from hurting users.
La session de David Dylan Thomas est présentée en français.
David Dylan ThomasFounder and CEODavid Dylan Thomas, LLC